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Our Customer Promise

At Norweb Energy, we are committed to providing our customers with the highest level of service and satisfaction. Our Customer Promise reflects our dedication to meeting your needs and expectations.

1. Confidentiality

Your Privacy is Paramount: We respect the confidentiality of your business utility information. Your data is handled with the utmost care and is used exclusively for the purpose of assisting you with your utility needs. Your information is safe with us, and we adhere to strict data protection standards.

2. Upholding Industry Standards

Quality and Integrity: We are committed to upholding the highest industry standards in providing business utility services. Our team is knowledgeable and experienced, ensuring that you receive accurate and reliable information and solutions tailored to your business.

3. No Junk Emails or Marketing Jargon

Respect for Your Inbox: We will never flood your inbox with unsolicited emails or marketing messages. Your contact information is used only for essential communications related to your utility services or inquiries.

4. Working for the Customer

Your Needs Come First: Your business is unique, and we understand that. We work tirelessly to understand your specific utility requirements and provide solutions that best serve your interests. Our goal is to help you save money and improve efficiency.

5. No Hidden Charges

Transparent Pricing: At Norweb Energy Ltd, we believe in transparency. You will never find hidden charges or unexpected fees in our services. The prices we quote are clear and upfront, ensuring you have a complete understanding of your utility costs.

6. Efficient and Reliable

Dependable Service: We pride ourselves on delivering efficient and reliable services. Our team is dedicated to responding promptly to your inquiries and providing solutions that meet your deadlines. Your satisfaction is our priority.

We are here to make managing your business utilities as seamless and cost-effective as possible. Our commitment to confidentiality, industry standards, and customer-centric values ensures that you receive the highest quality service.

Thank you for choosing Norweb Energy Ltd as your business utility partner. We look forward to serving you and helping your business thrive. If you have any questions or need assistance, please don’t hesitate to contact us.

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*40% average saving can be achieved when compared to your energy suppliers standard out-of-contract deemed rate. Norweb Energy Ltd. specialise in helping businesses in Britain save money on their energy bills since 2016. Licensed by the Information Commissioner’s Office Under the Data Protection Act. Registration Number: ZA169536
Data Protection License: ZA169536. Companies House Number: 09949706